Technical support

Vista/Win 7 Update Motic Firmware and Software Update

Use this new Firmware Update to enable suitable cameras to work with Vista and Windows 7

Introduction

If you are reading this, you may have realized that Motics older products do not work properly on Microsoft Vista or Windows 7.

There are 2 components to our Imaging Products. Firstly, there is the software such as Motic Images Plus 2.0ML, which allows you to quantify your image through accurate measurements, editing, counting and many more features. The other component is the camera driver, which enables the Imaging Device to communicate with the computer.

We have finished the update of our Motic Images Plus 2.0ML software to work properly on Vista/7 and with the new Driver for the imaging chips.

Motic has tried to enable as many customers who have purchased Microscopes or Cameras with our Digital Imaging Devices to update the Firmware of their camera chip and then to download the updates. However, this has not been possible for all camera chips.

Updateable Camera Chips

Please check the following criteria to see whether or not your Imaging Device is able to be upgraded.

• Does your Device have a Live Digital Resolution of 1.3MP, 2.0MP or 3.0MP?
• Does your Device have a DM serial number starting with DM05, DM06, DM07 or DM08?

If the answer to both questions is "yes" then you can use the procedure below to update your imaging device to run on Vista.

Camera Chips that can not be updated

• Moticam 3000 / 5000 series
• Multi-output devices that have simultaneous USB/S-Video/RCA outputs that use Drivers 3#, AD640 or M210
• Low Resolution output devices that provide VGA USB output with Drivers 2#, 2c, MC350, MC351 or MC352 (we apologize for this but with these products we have had to update the hardware so a software update is not possible)

Camera Chips that don't need a hardware upgrade

• Multi-output devices that have simultaneous USB/S-Video/RCA outputs that use the Driver M230

How to update your Imaging Device

Firstly, the usual legal jargon, although we have tried our best to ensure stability and reliability with this update package, any use of this update package is without warranty and we deny any responsibility for any mis-use, errors or other problems arising either directly or indirectly from it.

The update package:

• Before using the update package, please download and read this.
• Then download the update package here.
• Then please go to the Support Page and make sure you have the latest Motic Images Plus 2.0ML from this website's support page.

Motic Calibration Procedure

Calibration of your Moticam is an easy and simple procedure that once mastered can be applied when using your camera on any microscope or in macroscopic mode, taking just a few moments.

View Procedure »

Driver Installation Instruction for Motic Imaging Devices in Windows 7

If you encounter a problem with the Motic imaging device driver software installation in Windows 7, please follow the below steps for the driver installation.

View Procedure »

Register your Digital product and get the latest software update from Motic

Lose your software CD? Want to download and try the trial software or updates?

Don’t forget to register your Motic Digital product which offers you the latest free Motic software update, trial software or re-download your Motic software if you lose it.

What’s updated? Check out Motic website to see more details.

http://www.motic.com/Download.aspx